About Jen

Innovation Partner | Working with SMEs and organisations to design human-centred, future-ready growth in an AI-powered World

LinkedInUnited Kingdom | Flexible

My Journey

Experienced business strategist and innovation management consultant with over 20 years of experience in agencies, consultancies, and in-house enterprise companies. I worked with ambitious change leaders and founders across a wide range of sectors—large FMCG, media, telecoms, retail, government, to University and scaling startups.

I blend a human-centred and structured approach (enhanced by AI tools) to unlock growth by defining, designing and launching products, services and ventures. My work ranges from facilitating strategy workshops to align teams, delivering design sprints to expedite processes, to developing business models and experiments to validate ideas and product-market fit and innovation processes to solving complex problems and to delivering transformation.

What I'm Looking For

Seeking

  • Innovation and innovation management roles
  • Setting up innovation and venture functions
  • Help C-suite build innovative companies
  • Organisation transformation and re-design

Not Interested In

  • Marketing and advertising roles
  • Heavy travel requirements
  • Roles with excessive reporting layers

Key Capabilities

Skills and expertise developed over 20+ years of innovation work

AI Capability Building

Moderate

Developing AI strategies, internal AI tools, and AI-augmented workflows

Evidence:

  • AI & Agentic Workflows certification from Maven
  • Active contributor at Women Defining AI
  • Experience with Claude Code, Antigravity, TypingMind, Cassidy, Gumloop
  • Vibe coding with Lovable and Bolt

AI/Digital Discovery & Design

Strong

Leading collaborative AI and digital transformation initiatives

Evidence:

  • Mars Pet Nutrition AI Strategy (Mission 98.5)
  • Multiple digital discovery projects across sectors
  • Developing workflows and business strategies for AI implementation

Experience Design

Strong

Creating human-centred product and service experiences

Evidence:

  • Mars Associates onboarding redesign
  • Waitrose customer shopping diagnostic
  • Leading teams across product and services in agency and in-house settings

Operating Model Design

Strong

Designing organizational structures and operating models

Evidence:

  • National Physical Laboratory Target Operating Model
  • Acacium/Xyla Healthcare product operating model redesign
  • Collaborative approach vs. traditional consulting playbook

Service & Product Design

Strong

Design sprints, hackathons, and rapid prototyping

Evidence:

  • Channel 4 innovation sprint format
  • William Hill/Guild Esports design sprint
  • Designed and facilitated multiple hackathons

Leadership & Team Management

Strong

Leading teams with high standards and mentorship

Evidence:

  • 10+ years in leadership roles
  • Team members promoted immediately after projects
  • Known for energy, knowledge sharing, and high expectations

Credentials & Certifications

2024

How To Scale A Business With AI & Agentic Workflows - Foundations

Maven

2023

Strategic Foresight

Copenhagen Institute for Futures Studies

2022

Business Innovation

IDEO U

2022

Designing Strategy

IDEO U

2021

Design Sprint Masterclass

AJ&Smart GmbH

2019

Postgraduate Diploma in Digital Marketing

The Institute of Direct and Digital Marketing (IDM)

Experience

Management Consultant

Magnetic

Feb 2022 - Nov 2024

Key Achievements:

  • Delivered and supported 24 strategic projects, bringing in £700K-£1M/year in follow-on work (annual company revenue: £6-8M)
  • Spearheaded new propositions including Product Operating Model thought leadership and Target Operating Model design methodologies
  • Championed AI work, strategic partnerships, and built internal AI tools
  • Developed partnerships with Miro and System Innovation

Giving Back

Mentor

The 30 Minute - University of Planning

Dec 2020 - Present

Bi-weekly 30-minute mentoring sessions connecting mentors and mentees

Mentor

Like Minded Females (LMF Network) CIC

Jan 2021 - Feb 2022

Empowering womxn and minoritised groups into tech, entrepreneurship & digital

Want to Work Together?

Let's discuss how my experience and skills can help your organization.

Book a Call

Jen Jeng

Innovation Partner helping organisations design human-centred, future-ready growth in an AI-powered world.

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