Led a diagnostic across the product organisation on the Weightloss app and Mental Healthcare app to understand why delivery was slow and teams were fatigued. Defined a new product operating model and organisation structure to enable sustainable delivery.
We ran an 8-week diagnostic sprint across the product organization, interviewing across hierarchy levels and product groups to understand where things were actually breaking down. We proposed a new product operating model and organization structure designed to really understand customer problems, accelerate feature delivery while reducing the friction that was exhausting teams.
New product operating model enabling faster, sustainable delivery
Key Result
Reduced team attrition, accelerated delivery
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